FAQ

OnTime for Microsoft

Category
Category
Administration
Administration
Interfaces
Interfaces
Symptom When accessing OnTime for Microsoft with domain(SSO) login enabled the server reports “HttpStatus Code 400 Bad Request – RequestUrl/Field to Long” during the domain logon redirect on the OnTim...
The web application requires a HTTPS authorisation. Check if you are using the correct authorisation setup in the Admin Client.
Central roll-out: Usually OnTime® Mobile is delivered to the whole organisation from a central place, this would usually be through Mobile Device Management Solutions, and therefore it shouldn’t be up...
It has been reported that the Microsoft Domain controller has a vulnerability called ‘KrbRelayUp’ when using standard LDAP requests. This vulnerability can be removed in the domain controller by chang...
The OnTime client uses the Token to verify the users identity when communicating with the OnTime server. What is the Token used by OnTime? The Token consists of the identity of the connecting user and...
The user makes a login request from the client to the OnTime server. The OnTime servers passes the login as an Authentication request to the Exchange server. In turn the user gets a token, valid for t...
For information on how to install the OnTime Outlook add-in, please refer to the OnTime Installation & Configuration manual available for download here
The license for OnTime requires the USERDOMAIN name of the Windows server on which the OnTime server runs. This is true for both trial and production environments. You can find the USERDOMAIN by execu...
Symptom Stacktrace in ontigms.0.0.log containing something like “PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to reque...

Get in Contact

We’re here to help! Please fill out the form below, and we’ll get back to you as soon as possible — typically within 1–3 business days.

By submitting this form, you agree that your information will be stored securely and only used to respond to your inquiry in accordance with our Privacy Policy. We do not share your personal data with third parties without your consent.

Thank you for reaching out!
The OnTime Team

Event Signup

Location:
Date:
Time:

By signing up for this event, you agree to be added to our newsletter mailing list. We will use your email address to send you updates, news, and offers. You can unsubscribe anytime via the link in any email.

For more information on how we process and safeguard your data, please read our Privacy Policy.

Event Signup

Location:
Date:
Time:

By signing up for this event, you agree to be added to our newsletter mailing list. We will use your email address to send you updates, news, and offers. You can unsubscribe anytime via the link in any email.

For more information on how we process and safeguard your data, please read our Privacy Policy.