With OnTime, Raiffeisenkasse Bruneck provides customer service, human resources as well as all other employees with a platform which is flexible, consistent, simplifies collaboration and enables smooth work.

Raiffeisenkasse Bruneck has been using OnTime for Domino since 2010 and decided to continue the shared journey during and after the migration to Microsoft 365. The exemplary use of OnTime in Raiffeisenkasse Bruneck has led to a large number of Raiffeisen banks in South Tyrol now using OnTime.

Enable an overview with OnTime

OnTime was introduced to create an efficient overview internally - whether for vacations, attendance or for operational planning. Raiffeisenkasse Bruneck's top expectation from OnTime was the ability and flexibility to plan for employees seamlessly and easily. This was initially the basic reason of the collaboration.

Employee time is a valuable resource and OnTime helps to use it carefully. The goal is to allow the HR department to do exactly that. OnTime makes this possible by focusing on access levels. This not only helps manage and monitor calendar data, but also optimizes collaboration within the organization through the ability to create or activate automatic out-of-office messages on behalf of others in case of absence, for example.

“When we introduced OnTime at our place in 2010, the enthusiasm among the employees was immediately noticeable. The fact that OnTime was subsequently introduced in many other Raiffeisen banks in South Tyrol shows that OnTime convinced and inspired not just us.”

Stephan Regensberger, Head of IT Raiffeisenkasse Bruneck

Flexibility to schedule appointments on behalf of others (customer service)

If a client calls customer service and wants to communicate with the personal consultant in order to reschedule or cancel an appointment, he or she does not have to call again in case the consultant is out of the office or sick, for example.

OnTime ensures that internal planning always remains clear by sending an email with the details about the rescheduling to the employee concerned. This improves the efficiency of calendar management and ensures traceability.

“Introducing OnTime was a relief for Raiffeisenkasse Bruneck which cannot go unmentioned. Planning meetings with several colleagues, for example, can be done very easily, quickly and efficiently with the help of OnTime. A tool like OnTime is indispensable for us.”

Stephan Regensberger, Head of IT Raiffeisenkasse Bruneck