Catering Manager

Your One-Stop Catering Organiser

What is Catering manager?

Simplify Meeting Catering from Start to Finish

OnTime Catering is your one-stop shop for managing meeting catering simply and efficiently. Orders move seamlessly from request to billing in a clear five-step process, so everyone always knows what stage they’re at and who needs to act. 

Business users can place orders directly when creating meetings, while kitchen staff get a clear overview of all requests and deliveries.  

Why Catering manager?

Benefits - in Our Experience

Based on what customers tell us, these are the improvements teams experience with OnTime Room Display.

No More Wrong Orders

The meeting time changes or attendees cancel, but the order always stays correct. The caterer sees the latest details instantly, so the right food arrives in the right room without mistakes.

Cut Food Waste

When a meeting is cancelled or rescheduled, both the caterer and the user receive a notification to update the order, preventing unnecessary preparation or delivery — saving costs and reducing CO₂ emissions.

Less Admin, Less Chasing

No one has to coordinate changes manually. Updates appear in real time for both users and caterers, so everyone stays aligned without wasting time on calls or emails.

Full Cost Transparency

Finance gets a complete overview of catering spend by department, with no manual tracking needed — keeping budgets on track and saving hours of reporting time each month.

Imagine This...

it’s Monday morning, and dozens of meetings this week need catering. Normally, things get messy fast. A meeting moves but the caterer doesn’t find out in time. Another gets cancelled, yet trays of untouched food still arrive. Users and caterers spend hours emailing back and forth, and finance ends the week chasing numbers through spreadsheets.

 

With OnTime Catering, it’s different. Orders stay linked to the meeting, so every change updates automatically. The caterer always sees the latest plan, meals arrive on time and in the right room, and cancelled orders never slip through the cracks.

The result? Less waste, fewer mistakes, happier employees, and hours saved every week.

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Benefits for

The Business User

  • Catering can be ordered in the same process as the meeting invitation in OnTime.
  • Only items that are available at the scheduled time of the meeting are offered to the user.
  • Change of schedule for a meeting automatically initiates the required changes to the catering order.

Benefits for

Catering Managers and Staff

  • Catering desktop for tracking, accepting, delivering and invoicing of orders.
  • Catering rosters ensures that the correct order is delivered at the right time.
  • Changes between ordered and actual consumption can easily be adjusted.
  • Completed orders can be exported to an ERP system.

The Catering Process

From Start to Finish

Make Your Order

You can add your Catering order to your meeting when you are filling out the meeting details in OnTime®. You decide which canteen you want to use, whether you want it to be served or pick it up yourself, and which items and how much you want from the canteen’s menu.

From the menu you can also get an overview of which allergens the different items contain.

Accept the Order

The canteen has their own OnTime Catering Interface from which they can keep track of the different orders that come in, and choose to accept them. This way they can let the meeting organizer know whether or not they have catering for the meeting.

Serve On Time

The OnTime Catering interface makes it easy for the canteen to get an overview of what they need to serve, and when and where they need to do it. This makes the serving part of the process very easy and uncomplicated.

Invoicing Made Easy

OnTime Catering keeps a record of the different orders, and changes that might have been made to them, which makes exporting them to accounting for internal invoicing very simple and extremely quick.

Complete

OnTime Catering makes the whole process of requesting, serving and invoicing much easier for all parties involved. This means less wasted time, and it eliminates confusion about whether the canteen has accepted the order and where the order should be served.

Features

Explore More Features

Request Online Meeting​

Let us show you the benefits of Ontime

Sign up for an online meeting, where we can focus on how OnTime can solve your specific use-case.

FAQ

Get your Questions Answered

Can I manage catering orders on behalf of someone else’s meeting?

Yes. If you have permission, you can place and manage catering orders on behalf of colleagues.

Yes, if your organization uses more than one canteen or different departments, OnTime can manage them separately.

Orders are always tied to specific meetings and rooms, so delivery instructions are clear to the canteen.

You can adjust the participant count, and both the order and canteen will be updated automatically.

other Add-ons

Complete Your All In One Solution

With multiple add-ons, you can customise OnTime to match your exact scheduling needs
 — creating a solution that works the way you do.

Mobile

FindTime

Room Display

Visitor Registration

HCL Connections

API Extensions

Get in Contact

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The OnTime Team

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