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Create Your Support Ticket Here

Fill out the form to your right to submit your support request. We will get back to you as quickly as possible. 

Please be aware that support is charged €75 per 1/2 hour, unless you have a current OnTime support contract. If your need for support is due to any kind of bugs in OnTime® Group Calendar, you will not be charged. 

Check Microsoft 365 Status

Be aware that this requires access to the Office 365 admin center. 

No Support Agreement?

If you do not have an OnTime Technical Support Contract, time spent on your incident will be charged by the hour (minimum of half an hour) at a rate of EURO 170 unless otherwise agreed. Alternatively, support can be obtained from an OnTime reseller. This support service from the reseller is normally a payable service.

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