Do you have any questions about the OnTime® Group Calendar? See if you find the answer below. If you have a hard time finding what you are looking for, please contact us with your questions, we are ready to help.
If you didn't find what you were looking for, you might be able to find the answer in the documentation section. Otherwise, you can submit a question to our support team.
Stacktrace in ontigms.0.0.log containing something like "PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target"
Import Root and intermediate certificates into the Java keystore used for on OnTime for Microsoft solution. The below example is based on OnTime for Microsoft v. 1.1.0.6 but the solution is the same for other releases although the paths below will have to be modified slightly depending on the version deployed.
..\..\..\bin\keytool -import -trustcacerts -alias root -file root.cer -keystore cacerts
..\..\..\bin\keytool -import -trustcacerts -alias intermediateXX -file intermediateXX.cer -keystore cacerts
Restart OnTime for Microsoft.
When accessing OnTime for Microsoft with domain(SSO) login enabled the server reports "HttpStatus Code 400 Bad Request – RequestUrl/Field to Long" during the domain logon redirect on the OnTime Server the C:\Windows\System32\LogFiles\HTTPERR\httperr1.log shows2015-12-10 12:51:43 10.41.32.152 62489 10.41.40.35 80 HTTP/1.1 GET /ontime/auth.html?redirect=http://ch-s-0008355:8080/ontimegcms/ 400 - RequestLength -
DWORD(Decimal value)
MaxFieldLength 65534
MaxRequestBytes 65534
MaxTokenSize 65535
The license for OnTime requires the USERDOMAIN name of the Windows server on which the OnTime server runs. This is true for both trial and production environments.
You can find the USERDOMAIN by executing a 'Set'
command from a Command prompt. The machine you run the set command on, must be part of the same domain as your future OnTime server. Please make sure that you do not select the USERDNSDOMAIN)".
Please see the example below.
For information on how to install the OnTime Outlook add-in, please refer to the OnTime Installation & Configuration manual available for download here
Central roll-out:
Usually OnTime® Mobile is delivered to the whole organisation from a central place, this would usually be through Mobile Device Management Solutions, and therefore it shouldn’t be up to the user to do this manually.
Manual Instalation:
In order to make an OnTime Mobile Web App in iOS, you have to open your mobile client in safari, using the link you would usually use to open the Desktop Client online, but replacing the word desktop with mobile. You can then click on the square icon with an arrow pointing upwards in the middle of the bottom panel. In the lower part of the box that opens, you can then choose “Add to Home Screen”. You can name the Web App e.g. OnTime Mobile, and click add. You will now have easy access to your OnTime Mobile Client from you home screen.